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Good location, close to the Tyne river and bridges and bars and restaurants on the Quayside. 10 min walk uphill to Newcastle city centre. Bright, clean, good size room, with quiet air con. Good service and comfortable. As a solo traveler I booked the cheapest room with a view of the brick walled building next door, but I knew that from reading some reviews, however the room is functional. 9/10
Ron
July 2025
Excellent location, right on the waterfront. Superb river view from the "Innside Room with River View". Fabulous breakfast. Lovely and helpful staff. Easy walking distance to many sites, and areas of interest. Highly recommend staying here.
Sergey
June 2025
Staff were friendly, Stacey checked us in and was really polite and helpful, when we checked out staff were equally as polite. The hotel had a really nice atmosphere, the lobby was clean as was the room. The facilities in the room were great the free drinks in the fridge were an added bonus. Staff in the restaurant/bar were attentive and the drinks were lovely, prices as you would expect in a hotel. The beds were comfortable and well lit, even though there were no windows that could be opened there was a fan/air con which was great. We parked in a public car park right next to the hotel, charges were reasonable and reflected what you would expect within a city. The location is really good for those who want to visit the centre, would recommend a trip to The Dubliner pub which is just down the road from the hotel.
Lauren
February 2025
The staff were friendly in the main. Breakfast was good. We paid £10 extra per night for a room with a view of the Tyne. We did like the layout of the bathroom - toilet separate, shower separate. Good use of space. Person using the loo did not prevent the other having a shower or using the basin.
Tessa
July 2025
Location is fab, right on the waterfront. Beds are huge and comfy It was my birthday and a bottle of prosecco was left for us with everything in the mini fridge complimentary. Check in and out was super quick and easy with friendly staff Our shower wasn't draining properly on our first morning but after reporting this if was fixed straight away Didn't use it but great gym facilities for a hotel
Danielle
June 2025
Love the location, we have stayed twice before & always had great experiences
Katie
July 2025
The hotel was very sleek and modern, located directly adjacent to the River Tyne with great views looking along the river towards the Tyne Bridge to the west. Upon arrival at circa 13:00, we were offered early check-in as a similar room to what we had booked was available. We went to the Gino D'Acampo Restaurant Bar for an Aperetif during "Happy Hour" before we headed elsewhere for dinner, and later had another drink in the bar. We had breakfast included in our booking which was buffet style, with an "egg station" where you could order extras such as omelettes, fried or poached eggs. The breakfast was great and the restaurant/bar is nice and bright.
Adam
June 2025
Close to the train station and quayside. Modern, distinctive hotel with lovely bar and restaurant. Great vibe in the bar area. Room was lovely, clean, comfy large twin beds. Great linen and fluffy towels, lovely smelling products. Room service breakfast was spot on. Shower worked fine and loved the quirky room telephone. All staff were polite, efficient and lovely.
Julia
December 2024
The staff were so incredibly lovely. People on the front desk, and at the restaurant, went above and beyond to make this such an enjoyable weekend for me and my sister. It was great to go to the Sunday quayside market, which was within walking distance. Just a really chill and peaceful vibe. Will definitely be returning!
Sairish
February 2025
This is a consistently good chain of hotels. Its a newer hotel, so all areas were modern, clean and pleasant. Reception staff were friendly and helpful. Room was clean and comfortable with great views of the river. Comfortable bed, clean bathroom area. Had all the usual room facilities you'd expect. Well located hotel to get onto the quayside or up into town. Stayed on a Sunday and got a very good rate. Nice Italian restaurant on site; food was REALLY good.
Wendy
September 2024
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