INNSiDE by Meliá Newcastle

Staff were friendly, Stacey checked us in and was really polite and helpful, when we checked out staff were equally as polite. The hotel had a really nice atmosphere, the lobby was clean as was the room. The facilities in the room were great the free drinks in the fridge were an added bonus. Staff in the restaurant/bar were attentive and the drinks were lovely, prices as you would expect in a hotel. The beds were comfortable and well lit, even though there were no windows that could be opened there was a fan/air con which was great. We parked in a public car park right next to the hotel, charges were reasonable and reflected what you would expect within a city. The location is really good for those who want to visit the centre, would recommend a trip to The Dubliner pub which is just down the road from the hotel.

The hotel was very sleek and modern, located directly adjacent to the River Tyne with great views looking along the river towards the Tyne Bridge to the west. Upon arrival at circa 13:00, we were offered early check-in as a similar room to what we had booked was available. We went to the Gino D'Acampo Restaurant Bar for an Aperetif during "Happy Hour" before we headed elsewhere for dinner, and later had another drink in the bar. We had breakfast included in our booking which was buffet style, with an "egg station" where you could order extras such as omelettes, fried or poached eggs. The breakfast was great and the restaurant/bar is nice and bright.

This is a consistently good chain of hotels. Its a newer hotel, so all areas were modern, clean and pleasant. Reception staff were friendly and helpful. Room was clean and comfortable with great views of the river. Comfortable bed, clean bathroom area. Had all the usual room facilities you'd expect. Well located hotel to get onto the quayside or up into town. Stayed on a Sunday and got a very good rate. Nice Italian restaurant on site; food was REALLY good.

Had a lovely 1 night stay for mine and my husbands (40th birthday) i contacted them with regards of balloons for the room and they recommended a person.. I used her and she was so lovely and the balloons were amazing even tho I hate balloons.. I contacted melia before hand about this and they responded straight away.

The kindness shown by Simon. When we checked in he gave us a bottle of prossecco to celebrate our engagement. We were checked in very easily. We got to our room and it was so beautiful and we loved the balcony it had all the things we needed for an awesome night's stay. the bed was huge and I didn't wake up with a bad back as I normally do at home . I think they have magic beds . We got breakfast in bed in the morning it was nice . I would definitely come back .