Staff were friendly, Stacey checked us in and was really polite and helpful, when we checked out staff were equally as polite. The hotel had a really nice atmosphere, the lobby was clean as was the room. The facilities in the room were great the free drinks in the fridge were an added bonus. Staff in the restaurant/bar were attentive and the drinks were lovely, prices as you would expect in a hotel. The beds were comfortable and well lit, even though there were no windows that could be opened there was a fan/air con which was great. We parked in a public car park right next to the hotel, charges were reasonable and reflected what you would expect within a city. The location is really good for those who want to visit the centre, would recommend a trip to The Dubliner pub which is just down the road from the hotel.
Lauren
2025年2月
Close to the train station and quayside. Modern, distinctive hotel with lovely bar and restaurant. Great vibe in the bar area. Room was lovely, clean, comfy large twin beds. Great linen and fluffy towels, lovely smelling products. Room service breakfast was spot on. Shower worked fine and loved the quirky room telephone. All staff were polite, efficient and lovely.
Julia
2024年12月
This is a consistently good chain of hotels. Its a newer hotel, so all areas were modern, clean and pleasant. Reception staff were friendly and helpful. Room was clean and comfortable with great views of the river. Comfortable bed, clean bathroom area. Had all the usual room facilities you'd expect. Well located hotel to get onto the quayside or up into town. Stayed on a Sunday and got a very good rate. Nice Italian restaurant on site; food was REALLY good.
Wendy
2024年9月
The staff were so incredibly lovely. People on the front desk, and at the restaurant, went above and beyond to make this such an enjoyable weekend for me and my sister. It was great to go to the Sunday quayside market, which was within walking distance. Just a really chill and peaceful vibe. Will definitely be returning!
Sairish
2025年2月
Had a lovely 1 night stay for mine and my husbands (40th birthday) i contacted them with regards of balloons for the room and they recommended a person.. I used her and she was so lovely and the balloons were amazing even tho I hate balloons.. I contacted melia before hand about this and they responded straight away.
Craig
2025年2月
Staff were delightful. Lovely building design - airy, modern, stylish, chilled. My studio room had an amazing view of the Tyne bridges. It was so well designed. I appreciated the large comfy bed and the lovely selection of complimentary drinks in the fridge. Communication with staff in advance (my train was delayed, so my check-in was very late) was friendly and helpful. They even offered me a courtesy extra hour in the room before I checked out. I had a quick workout and the gym was small and clean.
David
2025年2月
The kindness shown by Simon. When we checked in he gave us a bottle of prossecco to celebrate our engagement. We were checked in very easily. We got to our room and it was so beautiful and we loved the balcony it had all the things we needed for an awesome night's stay. the bed was huge and I didn't wake up with a bad back as I normally do at home . I think they have magic beds . We got breakfast in bed in the morning it was nice . I would definitely come back .
Betty
2025年2月
Brilliant location close to everything, room was beautiful and comfortable and staff were lovely
Jameila
2024年12月
A lovely hotel, friendly staff, pricier than others in the City centre but you definitely get what you pay for. Can't beat the location. Excellent breakfast
Debbie
2024年12月
Lovely and modern, fresh and contemporary interior. Huge bed, spacious room, complimentary drinks in the fridge is a lovely touch too. Breakfast was fantastic with plenty choice.
Olivia
2024年5月